Shipping policy
Fragora offers Free Worldwide Shipping on all orders placed through our website.
Our shipping system is designed to provide reliable international delivery while maintaining clear expectations for customers.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Estimated Delivery Time
International delivery usually takes 7–14 business days, depending on the destination country, customs processing procedures, and local shipping carriers.
Tracking Information
Once an order has been shipped, customers will receive a tracking number via email.
Tracking updates may take several days to appear in the carrier’s tracking system depending on the shipping provider.
Delivery Delays
Delivery times may occasionally be affected by factors such as:
-
Customs clearance procedures
-
Weather conditions
-
Shipping carrier operational delays
-
High seasonal shipping volumes
Fragora will assist customers in tracking and resolving delivery issues whenever possible.
For shipping inquiries, customers may contact: