Privacy policy

Fragora is committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how personal information is collected, used, and safeguarded when customers interact with our website.

Information Collected

When customers use the Fragora website, certain information may be collected, including:

Personal Information

  • Full name

  • Email address

  • Billing and shipping address

  • Payment information (securely processed through third-party payment providers)

Order Information

  • Products purchased

  • Transaction details

  • Shipping and delivery data

Technical Information

  • IP address

  • Browser type and device information

  • Website usage and interaction data

Purpose of Data Collection

The collected information is used for the following purposes:

  • Processing and fulfilling customer orders

  • Providing order confirmations and shipping notifications

  • Responding to customer service requests

  • Improving website performance and customer experience

  • Preventing fraudulent or unauthorized transactions

Data Security

Fragora uses appropriate administrative, technical, and security measures to protect personal information from unauthorized access, disclosure, or misuse.

Payment information is processed through secure third-party payment gateways and is not stored directly on our website servers.

Third-Party Service Providers

Fragora may share necessary information with trusted service providers such as payment processors, shipping carriers, and technical service partners. These parties are only permitted to use the information required to perform their services.

By using the Fragora website, users consent to the practices described in this Privacy Policy.